Frequently Asked Questions

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About This Page

Welcome to the Frequently Asked Questions (FAQ) hub of Pro Roofing and Siding, where we aim to provide clear, concise answers to your most pressing queries. We understand that home improvement projects, whether it's roofing, siding, gutters, painting, windows, or skylights, come with a plethora of questions. Our FAQ page is designed to give you peace of mind by shedding light on common concerns and offering insights into our meticulous processes.

Frequently Asked Questions About Pro Roofing and Siding

Is Pro Roofing and Siding a licensed contractor?

Yes, Pro Roofing and Siding is a licensed, bonded, and insured contractor in the state of Georgia.

How long has Pro Roofing and Siding been in the home improvement industry?

Pro Roofing and Siding has a solid track record with over 15 years of hands-on experience in exterior home restoration and improvements.

Where is Pro Roofing and Siding located?

Pro Roofing and Siding is located at 2558 Canton Rd, Marietta, GA 30066.

What is the service area of Pro Roofing and Siding?

Pro Roofing and Siding serves the whole Metro Atlanta area, including main cities like Marietta, Atlanta, Alpharetta, Decatur, Roswell, Sandy Springs, Kennesaw and more. See all the cities in our service area listed here.

What services does Pro Roofing and Siding offer?

Pro Roofing and Siding offers residential and commercial roofing services, as well as gutter, siding, exterior painting, window, skylight, and attic insulation services.

Does Pro Roofing and Siding offer free inspections and estimates?

Yes, Pro Roofing and Siding offers free inspections and estimates for residential and commercial projects.

How can get a free inspection and estimate from Pro Roofing and Siding?

To obtain a free inspection and estimate from us, simply contact our team via phone or through our website's contact form. Our dedicated staff will promptly schedule an appointment at a time that's convenient for you.

What can I expect from a free inspection and estimate from Pro Roofing and Siding?

When you request a free inspection and estimate from us, one of our experienced professionals will visit your property to assess the condition of your roof, siding, or other related areas. They'll identify any damages, wear, or areas of concern, and then provide you with a detailed breakdown of the findings, along with a comprehensive estimate for the proposed work. Throughout the process, we prioritize clear communication, ensuring you're informed and confident in the next steps.

Does Pro Roofing and Siding offer financing options for roofing projects?

Yes, at Pro Roofing and Siding, we understand that home improvements can be significant investments. Therefore, we offer competitive financing options tailored to various budgets and needs, ensuring our clients can get the necessary work done without financial strain.

Does Pro Roofing and Siding provide warranties for their work?

Absolutely! We stand behind the quality of our work. Pro Roofing and Siding provides both workmanship warranties and manufacturer warranties. This means you're protected against both material defects and any potential installation-related issues.

What's the difference between a roof manufacturer warranty and a workmanship warranty?

A roof manufacturer warranty covers the roofing materials themselves, ensuring they're free from defects and will perform as expected for a given period. This is typically provided by the company that produces the roofing or siding materials.


On the other hand, a workmanship warranty is provided by us, Pro Roofing and Siding, and it guarantees the quality of our installation work. If any issues arise due to how we've installed the roof or other components, the workmanship warranty ensures that we'll address and correct those problems at no additional cost to you. In essence, while the manufacturer warranty covers the product, the workmanship warranty covers the installation.

Frequently Asked Questions About Restoration and Insurance Claims

Does Pro Roofing and Siding offer storm damage restoration services?

At Pro Roofing and Siding we specialize in storm damage restoration services, ensuring your home returns to its prime condition after adverse weather events.

How do I know if my roof has storm or hail damage?

Identifying storm or hail damage can be tricky for untrained eyes. Common signs include missing shingles, dents or bruises on shingles, granule loss, and dented gutters or vents. We recommend scheduling an inspection with professionals like us to ensure accurate damage assessment.

Will my homeowner's insurance cover roof repairs or replacement?

Typically, homeowner's insurance does cover damages resulting from unforeseen incidents like storms or hail. However, the extent of coverage can vary based on your policy details. It's best to check with your insurance provider for specifics.

Can Pro Roofing and Siding assist with roof insurance claims?

Absolutely! We have assisted numerous Atlanta homeowners with their roof insurance claims. Our team is well-versed with the process and can guide you through it seamlessly.

How can Pro Roofing and Siding help with my insurance claim?

We'll begin with a thorough inspection to assess the extent of the damage. After that, we'll provide you with the necessary documentation and guidance to support your claim, ensuring that you receive the appropriate coverage for your damages.

What should I do first, call a roofer or file my damage claim with my insurance?

It's wise to call a professional contractor like us first. We can assess the damage, provide an estimate, and offer guidance on the insurance claim process, ensuring you're well-informed when interacting with your insurance provider.

What happens during the inspection with the insurance adjuster?

During the inspection, the insurance adjuster will assess the extent of the damage, take photographs, and make notes. They'll evaluate the cause of the damage and estimate the repair or replacement cost. Having a representative from Pro Roofing and Siding present can ensure the adjuster's assessment is comprehensive and all damages are noted.

Are your insurance claim estimates free?

Yes, at Pro Roofing and Siding, we offer free estimates for insurance claims. We understand that navigating through storm damage and insurance claims can be overwhelming, so our team is dedicated to guiding you every step of the way without any added financial stress. If you suspect any damages to your property, don't hesitate to reach out to us. We'll provide a comprehensive assessment and assist you in understanding the extent of damages, ensuring you're well-informed when filing your claim.

Frequently Asked Questions About Roofing

How often should I get my roof inspected?

We recommend homeowners have their roofs inspected at least once every year. Regular inspections, especially after severe weather events, can identify minor issues before they escalate into major problems.

How to know if my roof needs repair?

Signs that your roof may need repair include missing or damaged shingles, sagging areas, water stains on ceilings, and granules collecting in gutters. If you notice any of these, it's best to consult with professionals like us to determine the next steps.

What should I do if my roof is leaking?

If your roof is leaking, the first step is to prevent further interior damage if possible. Place buckets or towels where water is dripping and then contact us immediately for an assessment and repair.

Can Pro Roofing and Siding help with roof repair?

Yes, Pro Roofing and Siding is equipped to handle all types of roof repairs. Our experienced team can assess damage from leaks, wear and tear, or weather incidents and provide you with a comprehensive repair service to ensure your roof is in optimal condition.

Can my roof still be repaired?

Whether a roof can be repaired or not depends on the extent and nature of the damage. Minor damages like a few missing shingles or minor leaks can typically be repaired, but if there's extensive damage or if the roof is nearing the end of its lifespan, a replacement might be more cost-effective.

How long does a typical roof last?

The lifespan of a roof depends on its materials. Asphalt shingles typically last 15-25 years, while metal roofs can last 50 years or more. However, factors such as severe weather conditions, poor ventilation, and a lack of regular maintenance can significantly decrease a roof's lifespan. It's essential to address any damages promptly and ensure regular upkeep to maximize the life of your roof. 

How much does a new roof cost?

The cost of a new roof varies based on size, materials, surface complexity as well as any side repairs that might be needed. After an inspection, we can provide a detailed estimate tailored to your specific needs.

How long does it take to install a new roof?

The timeframe for a roof installation depends on multiple factors. On average, a new roof can be installed in 2-5 days, but factors like weather can influence the duration.

Can Pro Roofing and Siding help with roof replacement?

Certainly. We offer full roof replacement services. Our skilled professionals will guide you through the entire process, from choosing the right materials to complete installation, ensuring your new roof is both durable and aesthetically pleasing.

What is the best way to maintain and extend the life of my roof?

Regular inspections, keeping your gutters clean, removing debris, trimming trees that hang over your roof, and addressing minor issues promptly are the best ways to maintain and extend your roof's life. Trust professionals like us to guide you in proper roof care.

Frequently Asked Questions About Siding

How long does siding typically last on a home?

The lifespan of siding varies based on the material. Vinyl siding generally lasts about 20-40 years, while fiber cement can last 50 years or more. Natural wood siding, when well-maintained, can last several decades.

What are the signs that I need new siding?

You can identify damaged siding by looking for cracks, holes, warping, bubbling, mold growth, or fading. Any sign of moisture on the inside of your home, like peeling paint or warped walls, may also indicate damaged siding.

Can I repair a small section of siding or do I need to replace it completely?

Small sections of damaged siding can often be repaired or replaced without the need to redo the entire side. However, matching the new section with the existing siding can sometimes be a challenge, especially if the current siding has faded over time.

Can Pro Roofing and Siding help with siding repair?

Yes, we specialize in siding repair services. Whether you're dealing with cracks, rot, or other forms of damage, our team can expertly restore the integrity and appearance of your siding, enhancing your home's curb appeal and protection.

How long does it take to replace siding?

The timeframe for replacing siding depends on the size of the home and the type of siding. For an average-sized home, it might take about a week to 10 days, but larger homes or homes with intricate details may take longer.

What siding options are the most durable?

Fiber cement and metal siding are among the most durable siding options, with the ability to withstand severe weather and resist pests.

What siding options are the most cost-effective?

Vinyl siding is generally the most cost-effective option upfront. However, when considering longevity and maintenance costs, fiber cement can often be the most cost-effective over time.

Can I replace siding on my own?

While DIY enthusiasts might take on siding replacement, it's a significant project that requires specialized tools and expertise. It's often recommended to hire professionals to ensure proper installation and avoid potential pitfalls.

Can Pro Roofing and Siding help with siding replacement?

Definitely. If your siding is beyond repair, we can provide a full siding replacement. We'll help you select the best materials to suit your home's style and your personal preferences, and perform a meticulous installation for long-lasting results.

What is the best way to maintain and extend the life of my siding?

Regular cleaning, checking for and addressing damages promptly, ensuring adequate insulation behind the siding, and periodically repainting or resealing (especially for wood) are crucial steps in maintaining and extending the lifespan of your siding.

Frequently Asked Questions About Gutters

How can I tell if my gutters are damaged?

Visible signs such as sagging, cracks, holes, rust spots, or water pooling around your home's foundation indicate that gutters may be damaged. Overflows during rain or the accumulation of mold and mildew are also indicators.

Why are my gutters leaking and how can I fix it?

Gutters can leak due to various reasons like holes, disconnected joints, or a buildup of debris. Cleaning the gutters, sealing joints with caulk, or patching small holes can often fix leaks. For larger issues, it might be best to consult a professional.

Is it possible to repair a section of my gutters, or do I need a full replacement?

It is possible to repair sections of gutters if the damage is localized. However, if multiple sections are damaged or if the gutters are old and corroded, a full replacement might be more cost-effective in the long run.

Can Pro Roofing and Siding help with gutter repair?

Absolutely. Our team is proficient in gutter repair and can fix issues such as leaks, sagging, or blockages to ensure your gutter system functions correctly, protecting your home from water damage.

How often should I replace my gutters?

Typically, well-maintained gutters can last 20-30 years. However, factors like extreme weather conditions, falling tree branches, the accumulation of debris, poor installation, and corrosive contaminants can negatively impact their lifespan. Regular inspections and maintenance can help in determining when a replacement is needed and can also mitigate the effects of these detrimental factors.

How do I know if my gutters need to be replaced?

Signs such as frequent clogging, rust spots, sagging sections, persistent leaks, or water damage to the home's exterior and foundation suggest that gutters may need replacement.

How much does installing new gutters cost?

The cost of gutter installation depends on factors like material, the size of the home, and potential side repairs costs. To get an accurate estimate tailored to your specific needs, it's best to consult with a professional like Pro Roofing and Siding.

How long does a gutter installation usually take?

For most homes, gutter installation can be completed within 1-2 days. However, larger homes or homes with complex architectures may take longer.

Can I install gutters on my own or should I hire a professional?

While it's possible to install gutters as a DIY project, hiring a professional ensures proper installation, appropriate slope for drainage, and a good fit. This can prevent potential issues down the road.

Can Pro Roofing and Siding help with gutter replacement?

Yes, we do offer gutter replacement services. If your gutters are outdated or extensively damaged, we can install a new gutter system that not only performs effectively but also complements the exterior of your home.

What is the difference between seamless and sectional gutters? 

Seamless gutters are custom-made on-site and run the length of the house without any seams, reducing the chances of leaks. Sectional gutters come in pre-cut sections that are pieced together, and each joint represents a potential leak point. While seamless gutters offer a smooth appearance and have fewer points of vulnerability to leaks, sectional gutters can be more cost-effective upfront but may require more maintenance due to their seams. Many homeowners prefer the clean look of seamless gutters, but the best choice often depends on budget, aesthetic preferences, and maintenance considerations.

What is the best way to maintain and extend the life of my gutters?

Regular cleaning to remove debris, checking for proper slope, ensuring downspouts drain away from the foundation, checking and repairing any leaks or holes, and installing gutter guards can all extend the life and efficiency of your gutters.

Frequently Asked Questions About Exterior Painting

Why is exterior paint important for my home?

Painting the exterior of your home is crucial for several reasons. Not only does it boost your home's curb appeal and overall value, but it also acts as a protective barrier against various environmental elements like UV rays, moisture, insects, and more. A good coat of paint prevents wood rot, mold growth, and extends the life of siding materials.

How often should the exterior of my home be repainted?

Typically, the exterior of a home should be repainted every 5-10 years. However, this can vary based on the type of material your home is made of, the quality of the previous paint job, and the local climate.

What are the signs that my home needs repainting?

Signs your home needs repainting include fading paint, chipping or peeling, wood rot, mold or mildew growth, and visible caulking gaps.

What are the top benefits of a quality exterior paint job?

A quality exterior paint job enhances curb appeal, increases property value, provides protection against environmental damages, and can even improve your home's energy efficiency by reflecting sunlight.

What factors can influence the cost of exterior painting?

Several factors can impact the cost, including the size and height of your home, the type and quality of paint used, the complexity of the job (e.g., detailed trim work), and any preparatory work that might be needed, such as repairs or power washing.

Do I need to hire a professional or can I DIY the exterior painting?

While DIY is an option, hiring a professional ensures that the job is done efficiently and safely, especially for multi-story homes. Professionals will also be equipped to handle unexpected challenges that may arise during the painting process.

How long should I expect the painting process to take?

The duration of the exterior painting process can vary based on the size of the home and weather conditions. Generally, for an average-sized home, the process can take between 3 to 5 days.

How can I ensure the exterior paint job lasts longer?

To ensure the longevity of the paint job, invest in high-quality paints and primers. Regularly inspect and clean the exterior of your home, addressing any early signs of wear or damage promptly. Using UV-protective coatings and ensuring proper sealing can also extend the lifespan of the paint.

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Excellent14 reviews
Posted on Google Google
Fred Wagner profile picture
Fred Wagner
22 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Proroofing crew showed up at about 730, and immediately started setting up for tear-off of the existing roof. Materials were delivered and roof replacement was started and completed in a very timely manner. Clean-up was completed quickly and I’m very happy with my new roof. Chris Friesz was very helpful. I will contact Proroofing for any other roof repairs that I need completed
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Chris Hulsey profile picture
Chris Hulsey
22 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Got a quote to repair some siding. Everyone in the process was very friendly and took the time to go over the work with me and answer my questions. Chris was managing the project and did a great job of communicating everything and sending pics of work in process while I was at work which was nice. I asked about some other small tasks as well (broken window screen, broken dryer vent 15+ ft up the wall) and they were very accommodating to fix those for me as well. I will definitely use them again when needed.
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Octavies Gant
23 March 2026
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Memphis came out on time and had great personality.. he check the area of the leak and explain to me the process and negotiate the price down the best he could do with his rep. Overall 10 out of 10 customers service.
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Donte Kyles profile picture
Donte Kyles
22 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Juan was simply amazing very knowledgeable about my roofing needs. I left with all my questions answered & I would definitely recommend him & Pro roofing to anyone in need of there services!
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Brian Pendleton
22 March 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Met with Juan! Phenomenal professionalism and expertise!
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Marty M. profile picture
Marty M.
25 May 2025
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Joanna and the Pro Roofing crew were very professional, showed me pictures of every detail they were going to repair, they showed up on time and did a beautiful job, very happy with the job!
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Spencer M. profile picture
Spencer M.
7 April 2025
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We can't say enough good things about Pro Roofing & Siding. From the time of our initial call to the completion of the project, everything was exceptional. Everyone we came on contact with provided exceptional service. Robin, Joanna, Chris, and the rest of the team ensured, at every level, that we were valued and satisfied. They couldn't have represented the company any better. Thank you for taking pride in what you do. You have found some loyal customers in the Murrays.
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Simpson M. profile picture
Simpson M.
14 January 2025
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THEY KEEP THIER WORD So This is the first time , I have ever given a review , for a home service . So I called PRO ROOFING to replace my roof over10 years ago . So I have a unique commercial flat roof on my house . This is basically a rubber roof with , sealed seams for a solid seamless looking roof . My roof started leaking after 10 years ! I called PRO ROOFING . The nice lady in the office , sent a gentleman ,CHRIS FRIESZ , out to my property , Within a few days . Chris and his crew , repaired my roof beautifully ! By the way ... PRO ROOFING did " NOT " charge me one dime for the repair . Even after all those years If you want your roof done right ... call PRO ROOFING , THEY KEEP THIER WORD ‍ Ms Simpson Stone Mountain
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Andrea S. profile picture
Andrea S.
4 October 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Wonderful customer service experience from beginning to end. They were great to work with as a landlord, and kept in communication with me during the repair of the roof. They were very responsive, and I will be using them again for my next roof replacement.
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Gary D. profile picture
Gary D.
11 September 2024
Yelp star 1Yelp star 2Yelp star 3Yelp star 4Yelp star 5Verified
Working with Pro Roofing and Siding was a breeze. Everyone was so professional and great to work with. Joanna **** came out to give a free estimate and was very thorough in estimating the siding repair for our chimney area. She even used a drone to get a good view of the top and back of the chimney siding. The estimate was a good reasonable price. Easy financing and the workers were out to start in just a few days. They were on time and finished in a day and a half. Great job, thanks ProRoofing. GD and AD.
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Brian Johnson profile picture
Brian Johnson
29 May 2024
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very professional company Chris and his team was excellent. The Communication was great. Their work was top notch. I would definitely recommend them to my Friends and neighbors.
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Charles Taylor profile picture
Charles Taylor
5 March 2024
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Chris is a lifesaver! I came across an issue one day before selling my house. I gave Pro Roofing a call and Chris came out the next day to repair the issues ensure the closing was a smooth process! Thank you Pro Roofing and Siding!!!
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Jeannette Pearson profile picture
Jeannette Pearson
3 May 2023
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Whole House Exterior Renovation Amazing experience with the entire team. They were not the cheapest but they are the best. $87,000+ final project and I am thrilled about the end result.
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Lana Melton profile picture
Lana Melton
28 April 2023
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GREAT Service If you are looking for a dependable roofing contractor in the area, then look no further. Pro Roofing & Siding, Marietta Location team is AWESOME! We worked with Robin Argo - office, Dylan Delater - organizer, Chris Friesz – project manager. From my first call to their office on SATURDAY morning and appointment in the afternoon to the finish line (4 days later), Pro Roofing was incredible – always professional, always on time and did exactly what needs to be done. Big shout out to Dylan DeLater, organizer of our project. His professionalism, presentation of the project, e-mail communications, extra requests and honest approach is unreal. I hate dealing with contractors, but not this time. We need more contractors like him and it was a pleasure working with him. Dylan also provided us with links to the photos “before and after” and followed up a few times after project has been completed. We wanted to say thank you for your time and the job well done! We have not seen GREAT service like this for a while. We are very pleased with the outcome and services we received.
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Corey Branning profile picture
Corey Branning
6 February 2023
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Awesome Experience! From beginning to completion, Pro Roofing delivered a fantastic new roof! Harrel (very professional) oversaw the project and made sure that every detail was addressed to satisfaction. No price gouging, No mess for customer to clean! I highly recommend Pro Roofing and Siding.
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Jennifer J. profile picture
Jennifer J.
11 November 2022
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Pro roofing and siding was great to work with. They did a great job communicating about our project and making sure we were happy. The work was high quality and they were sure to address all of our concerns along the way.
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Audra D. profile picture
Audra D.
10 August 2022
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We are completely satisfied. This company was quick to respond about our siding repairs, gave us a reasonable estimate, and finished the job well and in a timely fashion.
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Ruth Y. profile picture
Ruth Y.
2 June 2021
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Very knowledgeable and friendly. Easy to work with. Job well done.
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Alicia B. profile picture
Alicia B.
21 July 2020
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Waiting to get the siding done.
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Debra K. profile picture
Debra K.
19 August 2018
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Pro Roofing and Siding did a fantastic job repairing and replacing siding, replacing gutters, and painting the exterior of my entire house. They showed up on time and worked tirelessly to make my home look awesome! They cleaned up after and left my yard looking just as it did when they started. Cory and Hafid were there every step of the way to answer questions and make sure the job was done right! I highly recommend this amazing company! I would hire them again! Thank you Pro Roofing and Siding for making my home look new again!!!!
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